RESIDENTIAL SERVICE CALLS (HVAC & PLUMBING)
Call us at 540-373-8471 to schedule a service call.
Residential service calls have two price components—diagnosis & repair. The diagnosis fee is $92.50 ($80 for Comfort Club Maintenance Agreement customers), and the repair fee is determined by the problem that your technician identifies. Your technician will discuss the diagnosis and subsequent repair fee BEFORE he completes the repair. Some repairs can be completed at the time of diagnosis—our technicians have an arsenal of parts on their vehicles to cover many common repairs. Other repairs will require a part to be ordered. Our dispatch team will contact you with a timeframe for receipt of the part and schedule a return trip to complete the work.
Our technicians are just that--technicians. They are not salespeople and have no quotas or sales goals. Their goal is to to accurately diagnose any problems with HVAC your system, provide all available solutions, and work with you to decide on the resolution that maximizes system safety and efficiency while minimizing your cost.
Repair fees are based on a number of factors, including the difficulty of the repair, ease of access, and the manufacturer/age of your system.
Comfort Club maintenance agreement customers receive 10% off the cost of any repair, in addition to a discounted rate for the diagnosis/trip fee.
Call us at 540-373-8471 to schedule an appointment or to ask any questions—our Residential Service Team will be happy to help you.
NOTE - Financing is now available for all major repairs and services!
RESIDENTIAL SERVICE CALL - $92.50 + REPAIR FEE (BASED ON DIAGNOSIS)
WE USE FLAT RATE PRICING FOR REPAIR FEES--LABOR IS INCLUDED IN QUOTED REPAIR PRICE
EMERGENCY SERVICE CALL RATE- $125.00 MINIMUM CHARGE
(AFTER 12:00 ON SATURDAY AND ALL DAY SUNDAY--NO CALLS ON MAJOR HOLIDAYS)
MAINTENANCE CONTRACT FEES: $80 + DISCOUNTED REPAIR FEE
(AFTER HOURS $125.00 MINIMUM CHARGE)